Pre-Surgery Notifications
Improve patient preparedness. Reduce cancellations. Start surgeries on time.
Streamline Surgical Prep with Personalized, Automated Patient Communication
Every successful surgical day starts with a prepared patient. Leap Rail’s Pre-Surgery Notifications helps hospitals and ASCs proactively communicate with patients ahead of their procedure—reducing day-of cancellations, delays, and frustrations.
From automated reminders to personalized checklists, Leap Rail ensures patients arrive on time, informed, and ready.
Deliver Clarity Before the First Incision
Ensure patients arrive informed and on time—every time.
Leap Rail’s intelligent pre-surgery perioperative platform automates the delivery of procedure-specific reminders and instructions through text and email. Whether it’s fasting guidelines or parking directions, messages are tailored to your workflows and the patient’s needs.
- Automated Messaging: Schedule reminders 48, 24, or 12 hours before surgery, or whenever it best suites your surgical workflow.
- Multi-Channel Delivery: Communicate via SMS, email, or both.
- Customizable Content: Include pre-op instructions, facility maps, forms, check-in times, and more.
- EHR-Integrated Messaging: Sync with your EHR to personalize based on procedure and patient history.
- Acknowledgement Tracking: See which patients received and confirmed their instructions.
- Reporting & Insights: Gain visibility into delivery rates, open rates, and engagement.
Unlock a Smoother Surgical Day
Reduce disruptions, cancellations, and uncertainty with proactive communication.
Effective patient communication is the first step to a well-orchestrated surgical day. Leap Rail’s Pre-Surgery Notifications reduce no-shows, minimize delays, and ensure your care team can stay focused on delivering safe, efficient care.
- Fewer Last-Minute Cancellations: Address prep issues before they become same-day problems.
- Improved On-Time Starts: Patients arrive fully informed and ready for check-in.
- Enhanced Patient Experience: Communication reduces anxiety and builds trust.
- Staff Efficiency: Automate manual outreach, reduce phone calls, and improve workflow.
Leap Rail has a proven impact on resource management. By eliminating the need for repetitive phone calls, voicemails, and manual follow-ups, your staff is freed up to focus on higher-value tasks and improving the flow of your surgical day.
- Labor savings up to $50,000 annually for a typical 20-room OR
- Critical labor hours saved every week by perioperative staff through automation
- 30% reduction in surgery delays attributed to patient prep issues
- Significant cost savings by preventing avoidable cancellations and overtime cases
Built for Flexibility, Designed for a Personalized Experience
Leap Rail adapts to your unique workflows, specialties, and systems. Whether you're sending reminders based on procedure type or facility requirements, we make it easy to configure and deliver the right message at the right time, delivering a personalized experience for each patient.
Our platform is built with flexibility at its core. You can customize messaging by department, language, and more. Need to include prep-specific details for orthopedic cases or fasting instructions for pediatric patients? No problem. Leap Rail, integrated with your EMR and other critical information systems, gives you the control to tailor messages, while maintaining consistency and compliance across the organization.
Notifications can be triggered automatically based on your scheduling and EHR systems—ensuring the communication fits seamlessly into your existing processes without requiring extra work from staff.
